Return Policy

At Dalma, each product is custom-made with the highest attention to detail, tailored to meet your specific preferences. As a result, we only accept pre-paid orders to ensure that we can continue delivering premium, bespoke garments.

Please note that we do not offer Cash on Delivery (COD) as any return of a custom-made product results in a significant loss, which we, as a luxury brand, are unable to absorb.

As mentioned, that our garments are all on a made-to-order basis. Once your order is confirmed, we do not offer any exchange or returns.

However, in case of alterations, we will be happy to assist you. Kindly get in touch on dalmabyshalini@gmail.com

Courier charges will be applicable for the same and will be borne by the customer.
No exchange, no return, no refunds and no alterations possible on sale/discounted merchandise.